What is Managed Services

We’ve all experienced a specific time where something didn’t quite work exactly the way we expected it to. Regardless if it’s an electronic device, a carefully crafted plan, or even a software application, there’s always a possibility, something may go wrong. Well, when you’re running a business, whether it’s big or small, there is no room for mistakes, and that’s where managed services come in.

Managed services, a third-party operations provider, is designed to make business support easier by managing their software. This can include monitoring certain situations and problem-solving to select IT or business functions. Clients generally pay a monthly, or even yearly fee, to transfer the burden to a reliable, and efficient professional partner, like Cendien, to manage the applications support functions.

To the customer, managed services mean delegating support, which translates to transferring support that will be handled by the service provider. For the managed services provider, it means taking over the customer’s application’s support such as applying patches, setting up security, monitoring system usage, and several other functions.  

Many of these services can range from:

· Application Monitoring

· Application Support

· Security Management

· Software Upgrades and Updates

· Application Continuity

· Disaster Recovery Planning

· Cloud Services Management

· Automation of Processes

· System Administration

Regardless of the size of the company, no one likes a setback. Managed services can inspect, stop, and prevent events like applications going down unexpectedly, failed backups, downtime, or other IT outages and problems. Managed services can also enable companies to completely operate efficiently and effectively. The lost of basic IT support can lead to unproductivity, and possibly loss of revenue and a managed services provider like Cendien, ensure the continuity of application support for organizations.

With the help of managed services, organizations rely on predictability, increased profit margins, and higher standards within the digital world. Requirements and satisfaction are met easier, seeing how their setup, installation, and configuration of the equipment will be handled by the service provider.

At Cendien, we help organizations keep IT systems running smoothly with our best-in-class managed IT services plans. When you partner with Cendien you benefit from:

· Fast response time

· Predictable IT costs

· Real-time communication

· Decreased IT security risks

· Strategic IT planning

Cendien as a Managed Services firm becomes an extension of your current IT staff. We help support key IT functions so your internal IT department can focus on profitable business activities. Allowing us to manage your applications can dramatically reduce cost, streamline core business processes and increase productivity for your organization.

If you can also want to know the benefits of managed services, you can read about it here, or even listen to the podcast on Anchor.fm.

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