The amount of technology developed over the past couple of decades is astounding. It seems as if every day a revolutionary technological advancement is making headlines. The purpose of these new inventions? To make life easier. Nowadays, there are hardly any tasks that must be done manually, and everything is much more efficient. While technology does make life easier in many areas, its realm can be nothing short of confusing. Companies today are using dozens of different technological programs and systems to manage their information and help them reach their objectives. While allowing companies to become more dynamic, IT is consistently changing. There are now multiple devices, applications, and operating systems that must be managed. All of these requirements are accompanied by a high price. Companies must hire and train individuals who are qualified to manage such applications, and it is expensive to keep all systems updated and secured. This is where managed services come in. When companies hire managed services to handle their IT applications, those organizations will have more time to focus on their main objectives. Managed services can provide support and assistance in all areas of IT, thus promising a well-rounded approach to handling essentials such as collaboration tools, mobile initiatives, data center solutions, and cloud deployments. This guarantees higher-quality services than an in-house IT team could provide.
Looking at figures, hiring managed services should be a no-brainer. According to BizTech, managed services not only doubles operational efficiency, but also cuts IT costs by as much as 40%. Also, the increasing popularity of managed services is evident: while only 30% of organizations used managed services in 2014, the figure doubled in the year following.
Having a managed service provider comes with many advantages and benefits. Here are a few.
- IT staff can work on more effective projects. Once managed services have been hired, more important company work can be delegated to the in-house IT team that will help to advance the organization forward. If an outside managed services team is handling the components that often hold the company back, then every in-house team will be progressing in a positive direction together.
- Hiring for IT can be tough. It takes an extremely knowledgeable and well-trained individual to hold a position on an IT team. Managed services are guaranteed to already have the people and the resources who are experienced in all areas of IT, which will solve the challenge of hiring the right people for an in-house team.
- Availability – all the time. IT problems can happen any day, at any time. Companies need a team of people who are on the job 24/7 and who are constantly ready to provide support and assistance with applications.
- More cost-effective. With a managed service provider, your company will have a set amount of money that they will be paying to handle IT initiatives, and this price is all-inclusive, meaning despite what the projects are that the provider has to handle, this monthly price will not change. On the other hand, an in-house IT team will require funding per action, including maintenance, security, storage, and updating. Unexpected costs are also very frequent.